RESERVATION SYSTEM PROCESS

 

A new Flame member creates their personal account using the login button in the top right corner of the site.

The member provides accurate personal data (name, surname, e-mail and telephone number) in his / her account. More about personal data policy is in our Terms of Services.

According to the price of the selected Membership, the member makes a transfer to the bank account of Mažoji Bendrija "Akrobatikos namai" LT25 7300 0101 5760 6370. It is very important that the purpose of the transfer indicates the date from which to activate the Membership.

In order to pay in cash, the member informs Flame Administration by e-mail info@poleflame.lt or via Facebook message, indicating the name of the Membership and the date from which it should be activated.

The member receives an email with information regarding Membership documents signing.

The member signs all required documents electronically via his account of the website.

Flame Administration, upon receipt of confirmation about signed documents, approves the Membership and activates it as of member's specified date.

The Member receives an automatic e-mail invitation to join the reservation application on the self-phone.

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The member downloads the app and books the desired workouts. Every reservation made is confirmed to the member by automatic e-mail.

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RESERVATION SYSTEM RULES

 

Reservations are open all the time, so it is possible to book sessions even a few months in advance (with the Membership valid for more than 1 month).

If there are vacancies left in the training, you can register for it even 10 minutes before the start.

 

Your reservation can be canceled no later than 8 hours before the start of session. If you fail or forget to do so, the workout is considered used and you have one visit less remaining in your Membership.

In case there are no free spots in the desired session, you can add yourself to Waitlist. As soon as free spot is available you will be notified by automated message. Free spot is offered to members on Waitlist in succession until one of them book it or all of them rejects. Free spot becomes available to other members, who are not on the waitlist only when Waitlist gets empty.

The minimum number of people in one workout for it to happen - is 3.

If the minimum number of participants (3 people) is not met, the session is canceled. People, who had bookings are notified by automatic e-mail from reservation system / Facebook message or SMS no later than 2 hours before the start of session. In case, if the session is cancelled due to other unforeseen and unexpected reasons, the Members may be informed less than 2 hours before the start of the session, but then the training compensation procedure shall be communicated with each Member individually.

The Flame Administration, taking care of your safety, reserves the right not to allow a member to attend higher level workouts if a minimum of 6 Pole Intro workouts are not attended within 2 months during the Intro Program.

No fame without a         

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